Multi-channel messaging
All your customer chats in one inbox
WhatsApp, Telegram, Instagram & Messenger — unified for your team, supercharged with AI replies, lead forms, and web chat.
What is OmniChat
One platform for every conversation that drives revenue
OmniChat helps sellers and teams capture leads, reply faster, and automate routine support — without juggling five different apps.
Unified inbox
WhatsApp, Telegram, Instagram, Messenger, and web chat — one thread list for your whole team.
AI autopilot
Gemini-powered replies with intent detection, confidence thresholds, and human handoff when it matters.
Lead forms
Multi-step forms with magic-tag layouts, Omni Bot design tools, and lead routing to your inbox.
Web chat widget
Embeddable JSX widget with custom branding, typing indicators, and a public messaging API.
Team & assignment
Roles, permissions, assign and transfer conversations — built for small teams and agencies.
Mobile + PWA
Android app and installable web app so sellers reply from anywhere without missing a lead.
Channels
Every channel your customers use
Connect once. Manage everything from OmniChat.
WhatsApp Business
Meta Cloud API — templates & campaigns
Telegram Bot
BotFather token — AI autopilot & inbox
Web Chat
Embeddable widget + public messaging API
Instagram DMs
Coming soonMeta Instagram Login — unified inbox & AI
Facebook Messenger
Coming soonFacebook Page DMs — unified inbox & AI
Features
Built for busy sellers
Less tab-switching. More conversations closed.
Unified inbox
Every customer message from every channel in one place. Reply faster without switching apps.
AI autopilot
Gemini-powered replies that understand intent, escalate when needed, and learn your brand voice.
Templates & alerts
WhatsApp templates, push notifications, and seller alerts so you never miss a hot lead.
How it works
Up and running in three steps
Connect your channels, reply from one inbox, then let AI handle the routine work.
Connect a channel
Link WhatsApp, Telegram, Instagram, Messenger, or web chat in minutes.
Reply from inbox
See all conversations in one thread list — mobile-friendly PWA and Android app.
Enable AI
Turn on autopilot per channel with confidence thresholds and handoff rules.
Trust
Built for teams who cannot afford to miss a message
Reliable infrastructure, sensible AI guardrails, and permissions that scale with your business.
Secure by design
Encrypted auth, scoped API keys, and team permissions so customer data stays protected.
Built for speed
Real-time inbox updates and lightweight embeds — respond before your competitor does.
Every channel
One platform for WhatsApp, social DMs, and your website — no more tab chaos.
Smart handoff
AI handles routine questions; your team takes over hot leads and complex cases instantly.
Free to start
Ready to unify your inbox?
Join sellers who reply faster across WhatsApp, Telegram, Instagram, and Messenger.